Problems installing Cognos BI Fix Packs on Windows 10?

During a recent test build of a Cognos 10.2.2 BI system on a Linux server I was trialling the installation of Fix Pack 4, to complete the build I installed the fix pack onto a client box running Microsoft Windows 10 with Framework Manager, Cube Designer, PowerPlay Client and Transformer.  After an hour or "being patient" it became clear there was a problem!

The installation for Fix Pack 4 for IBM Cognos BI 10.2.2 was taking an incredibly long time to finish, it was time to investigate!

The installation for Fix Pack 4 for IBM Cognos BI 10.2.2 was taking an incredibly long time to finish, it was time to investigate!

First I checked in Task Manager to see if there were any signs of activity on the system that might give a clue as to what was causing the problem.

As you can see from the image below, the "Antimalware Service Executable" was pretty busy at the time.  Time to go see what we can do about that in the Control Panel!

Task Manager shows that Windows Defender appeared to be quite busy.

Task Manager shows that "Antimalware Service Executable" appeared to be quite busy.

In an ideal world the problem would of course not occur at all, with the patience of a saint, perhaps I'd have waited to see if it ever resolved its self too, I am not a saint and my patience has it's limits, time to disable Windows Defender!

Windows Defender is configurable from within the Windows Control Panel.

Windows Defender is configurable from within the Windows Control Panel.

As we're only doing this temporarily, disabling Windows Defender is not likely to cause too many issues.  To cover your rear, ensure you re-enable it once done!

Flick the switch to temporarily disable Windows Defender

Flick the switch to temporarily disable Windows Defender

Microsoft kindly tells you they'll automatically re-enable Windows Defender if you forget to turn it on again.  A good point to remember if you're wondering why another fix pack installation hangs later on!

Be concerned! Windows Defender is disabled!

Be concerned! Windows Defender is disabled!

Whilst installing the fix pack you will now note that your PC is at risk!  On the positive side you'll notice that your IBM Cognos 10.2.2 Fix Pack 4 installation is now completing and you'll soon be able to re-enable Windows Defender to keep you safe!

Should you need any help getting your software installed, configured, upgraded or migrated, please get in touch, I'll be happy to help out.

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